Privacy Policy

At Erona, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make purchases from erona.jewelry

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our services.

1. Information We Collect

We collect personal information from you when you use our website or services, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, delivery address, billing address, payment information (e.g., credit card details).

  • Transaction Information: Order history, purchase preferences, and communication related to your transactions.

  • Usage Data: Information about how you interact with our website (e.g., browsing behavior, device information, IP address, cookies, etc.).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders and transactions: To complete your purchase, fulfill your orders, and communicate with you about your order status.

  • To improve customer service: To provide better customer support and respond to inquiries or issues.

  • To personalize your experience: To offer tailored product recommendations, promotions, and marketing materials.

  • To send marketing communications: We may send promotional emails and offers related to our products, but you can opt out of these communications at any time.

  • To improve our website: To enhance the performance, content, and functionality of our website based on usage data.

3. How We Protect Your Information

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your payment information is processed through secure, encrypted systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to remember your preferences and improve the functionality of the site.

You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, please note that some features of the website may not function properly without cookies.

5. Third-Party Services

We may use third-party service providers to process payments, handle deliveries, or manage marketing communications. These third parties will only have access to your personal information to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Your Rights Under GDPR

As an Estonian-based business, we comply with the European Union's General Data Protection Regulation (GDPR). You have the following rights regarding your personal data:

  • Access: You can request to access the personal data we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete personal data.

  • Deletion: You have the right to request the deletion of your personal data under certain conditions.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

  • Objection: You can object to the processing of your personal data under certain circumstances, including for direct marketing.

  • Withdrawal of Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at customer@erona.jewelry

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: customer@erona.jewelry

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.